{"id":6816,"date":"2022-02-18T09:13:11","date_gmt":"2022-02-18T08:13:11","guid":{"rendered":"https:\/\/www.hotelalexis.cz\/accommodation\/nejcastejsi-dotazy\/"},"modified":"2025-08-02T13:20:15","modified_gmt":"2025-08-02T11:20:15","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.hotelalexis.cz\/en\/accommodation\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6816\" class=\"elementor elementor-6816 elementor-2694\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba24173 elementor-section-full_width qodef-elementor-content-grid elementor-section-height-default elementor-section-height-default\" data-id=\"ba24173\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ad81f16\" data-id=\"ad81f16\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3dc2385 elementor-widget elementor-widget-alloggio_core_accordion\" data-id=\"3dc2385\" data-element_type=\"widget\" data-widget_type=\"alloggio_core_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-accordion clear qodef-behavior--accordion qodef-layout--simple\">\n\t<h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tWhat is the cost of parking for hotel guests?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>You can park your car in the area directly under the hotel windows for a fee of 200 CZK (\u20ac 8) \/ night.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tIs it possible to order breakfast on arrival or during my stay? \t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Yes, the price of one breakfast is 200 CZK (EUR 8) \/ person.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tWhat time can I check in (at the latest)?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>The hotel reception is available 24 hours a day, so you may check in at any time after 2 p.m.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tCan I pay for the accommodation by a credit card? \t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Yes, all our services can be paid at the hotel reception in cash or by VISA, MasterCard and Maestro credit cards.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tFrom what time can I check in?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Unfortunately, we cannot guarantee you check-in before 2 p.m. on busy days. In case of early arrival, we can keep your luggage in a locked room for some time. On less busy days, we charge an additional fee of CZK 450 (\u20ac 18) for early check-in.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tIs there a lift in the hotel? \t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>All areas of the hotel are located on the ground floor, so you will only have to lift your mood here. \ud83d\ude0a<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tCan I stay in your hotel with a dog? \t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Unfortunately not. You will have to leave your pets at home.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tWhat time do I have to leave the room on the departure day? \t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Check-out time on the departure day is until 11:00 a.m. On less busy dates, a later departure is possible for an additional fee of CZK 450 (\u20ac 18).<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tAre all rooms wheelchair accessible? \t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Unfortunately, we do not have any real barrier-free rooms. However, with the exception of three small stairs, all areas of the hotel are located on the ground floor and disabled guests can get to most rooms without any problem.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tCan I pay for my business trip by invoice after departure? \t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Payment by invoice is possible only for our regular clients. Unfortunately, we do not allow it for new customers. However, if you send us your billing information well in advance (at least 10 days before arrival), we can issue you an invoice with due date before your arrival.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tIs it possible to order half board?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Hotel Alexis is defined as \"hotel garni\", so we do not have the classical restaurant. Besides breakfast you can purchase some snacks and drinks in the vending machine at the reception. We will also be happy to recommend you our favorite local restaurants.<\/p>\t<\/div>\n<\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is the cost of parking for hotel guests? You can park your car in the area directly under the hotel windows for a fee of 200 CZK (\u20ac 8) \/ night. Is it possible to order breakfast on arrival or during my stay? Yes, the price of one breakfast is 200 CZK (EUR 8) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6594,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Accommodation FAQ | Hotel Alexis Prague, Vinohrady<\/title>\n<meta name=\"description\" content=\"What interests you the most about accommodation in Hotel Alexis Prague, Vinohrady? 24 hour reception, parking costs or later check-out.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hotelalexis.cz\/en\/accommodation\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accommodation FAQ | Hotel Alexis Prague, Vinohrady\" \/>\n<meta property=\"og:description\" content=\"What interests you the most about accommodation in Hotel Alexis Prague, Vinohrady? 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